What it is
Data recovery is the process by which we seek to resurrect damaged, corrupted, deleted, or lost data from disks, hard drives, or the cloud. It is an exacting process for which no guarantee can be made other than that we will make every effort to recover your data. Anymore, this process includes mobile phones, tablets, or portable storage solutions and not just desktop PCs. In all cases, our data recovery specialists can work with nonfunctional devices and devices that still work. Sometimes, luck is with us, and we only need to restore a backup copy from another location. Sadly, for various reasons, that is not the case most of the time. The backup might be too old to be of use, for example. In other cases, the backup is also corrupted or damaged in some other way. That is why a data restoration and backup plan is essential for anyone who relies on digital storage. In the most disastrous cases, recovering data digitally might not be possible. Our data recovery specialists must use physical means, a painstaking and grueling process that requires a metaphorical glistening edge of attention to detail.
What we do
You must not use the "all eggs in one basket" strategy, such as having only a single server. While it simplifies operations, it also makes it so that data loss is even more troublesome. Criminals can attack a single server much more easily than if your information is diversified across multiple platforms and servers physically and in the cloud. A good way to protect your crucial information is to put it on a storage area network that is inaccessible from outside the company. Once you have the backup solutions in place, it's then necessary to determine how often you need to back everything up. We'll help you figure out your recovery point objective or RPO. That's the point at which you can still tolerate the older backup data. For example, if you can't use any information older than three days, your RPO is 72 hours. We'll also help you encrypt and secure your backup information so that it's protected from disaster and accidental human error. The backup information must also have its own authentication and protection protocols hierarchy for its transfer to the main systems it backs up. Part of the equation also is to comply with all applicable federal, state, and local laws governing data backup, transmission, and security. Mostly, those laws concern your intellectual property rights regarding your data. For example, we might not be able to view the information we're helping you to retrieve because we're not privy to it under the law. There is a very old joke regarding data recovery: *Who is General Failure, and why is he reading my hard drive?* Physical damage to the storage device is the toughest nut to crack when recovering lost data. It's imperative that you don't try to "fix it yourself." For example, hard drives that have suffered head crashes need much more care and attention than the typical end user can provide. We'll keep the surface free of particles as we image every part of the storage surface, transfer the data to a more stable medium, and then rebuild the file structure to make your data accessible again. It won't be the same, but it won't be completely lost. Speaking of rebuilding file structures, most logical damage affects both those structures and the partitions on the drive. If we can restore the file system, it might be possible not only to save your data but also to repair your damaged drive, saving you the cost of buying a new one. With larger systems or with cloud storage, this most likely isn't possible. While we're working with you to recover your data, we'll talk with you about the different methods of data backup and recovery as they relate to any future problems that might occur.
What you get
First of all, you'll get our combination of know-how and experience. You'll also get our commitment to recover your data successfully. We also realize that, as experienced and smart as we are, we don't know everything. That's why we have built a network of professionals and partners with whom we collaborate to help solve our customer's issues. We're also always looking to innovate our processes so that our customers receive the best results and service. We deliver timely results, too, so you can have peace of mind knowing that your downtime will be as short as absolutely possible. The combined worlds of business and big data aren't static. They're ever-changing, and that means that our dedication to innovation and partnership bears useful fruit in our quest to solve your data recovery problems. Once we've recovered your data, we can also help you manage, parse, and analyze it to both your advantage and to that of your customers as well. The more you can do with your customers' data for their benefit, the happier they'll be. CTA If you'd like to take advantage of everything we at Dossier Labs offer, you can contact us today. You can call us, email us, or even drop by one of our offices in Los Angeles, Denver, or Austin. We look forward to hearing from you and serving you to the best of our ability.